Privacy Policy | Panaview Group

1. Introduction

Panaview Group ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following categories of personal information:

Contact information: Name, email address, telephone number, and company or organisation name, provided when you submit an inquiry through our contact form.
Communication data: Records of correspondence between you and Panaview Group.
Technical data: IP address, browser type and version, time zone setting, operating system, and other technology identifiers on the devices you use to access our website.
Usage data: Information about how you use our website, including pages visited and navigation patterns.

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to inquiries submitted through our contact form
To provide our advisory and engineering services
To maintain and improve our website
To comply with legal and regulatory obligations
To protect our legitimate business interests

4. Legal Basis for Processing

We process your personal data on the basis of: (a) your consent, where you have voluntarily provided information via our contact form; (b) our legitimate interests in operating and improving our business and website; and (c) compliance with legal obligations to which we are subject.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, subject to appropriate confidentiality and data processing agreements. We may also disclose information where required by law or to protect our rights.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a reasonable period to facilitate ongoing communication and are securely deleted thereafter.

7. Your Rights

Under applicable data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Object to or restrict certain processing activities
Request data portability
Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use advertising or tracking cookies. Any analytics cookies used are configured to anonymise data where possible.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: info@panaviewgroup.com